HP Selling HP Lifecycle Services for Workforce Computing 2024 - HP2-I57 certification

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HP HP2-I57 Exam Syllabus Topics:

HP Selling HP Lifecycle Services for Workforce Computing 2024 Sample Questions:

Question 1

A customer's HP Care Pack Service will expire in four months.
What should you recommend that this customer purchases?

A. HP Device Media Retention Services to allow the customer to retain data that would otherwise be lost upon expiration of the HP Care Pack Service
B. HP Collaborate Services to help the customer's employees avoid unexpected technical problems after coverage from the HP Care Pack expires
C. OHP Post Warranty Support Services as soon as possible to ensure continued protection of the customer's existing personal devices
D. HP Post Warranty Support Services no earlier than the last 90 days of the existing coverage period and no later than 30 days after the existing coverage period has expired

Question 2

The method used to install HP software to enable service on each device that is entitled to HP Premium+ Support coverage depends on which condition?

A. Whether the PC models are G10+ models vs. G8/G9 models
B. Whether the service will cover HP devices only or HP and non-HP devices
C. Whether the service is for an existing customer that purchased a stand-alone service or a new customer that purchased the service as part of a hardware deal
D. Whether you are an HP Synergy, Power, or Power Services partner

Question 3

Match the HP Active Care journey with the responsive party for each required action.

Solutions: