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Avaya 78202T Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Understanding of Avaya IP Office Platform and Security Administration | - Core platform components and architecture - Security administration and service users - Session Border Controller and SIP security concepts |
| Topic 2: Data Backup, Restoration, and System Upgrades | - System restoration and recovery processes - Upgrade planning and execution - Backup strategies and procedures |
| Topic 3: Integrated System Logging and Network Diagnostics | - Network diagnostics using tools such as Wireshark - System logging and event analysis |
| Topic 4: Call Flow Configuration and System Monitoring | - Incoming Call Routes (ICR) and call handling - ARS short codes and routing control - System Status Application (SSA) usage - SIP line behavior and en bloc dialing |
| Topic 5: System Status, Troubleshooting, and Alarm Management | - VoIP troubleshooting (latency, jitter, lag) - ISDN/PRI troubleshooting and alarm handling - System Monitor and debug tools - System Status Application monitoring |
Avaya IP Office™ Platform Support Online Test Sample Questions:
Question 1
To display Avaya IP Office™ resources including CPU utilization, Channel utilization, and license status, which application is used?
A. System Status Application
B. System Monitor Application
C. Web Manager Application
D. WebLM Application
Question 2
What is the mechanism used to send alarm notifications to an IP Office support engineer?
A. Simple Mail Transfer Protocol (SMTP)
B. Session Status Application (SSA)
C. Trivial File Transfer Protocol (TFTP)
D. Simple Network Management Protocol (SNMP)
Question 3
Which tool can be used after the ignition process is completed to configure initial settings for System, VoIP, Voicemail, Users, and more in a step-by-step manner?
A. Configuration Wizard
B. Management Tool
C. Management Wizard
D. Configuration Tools
Question 4
In the IP Office Manager program, under what condition will the Voicemail Recording tab be displayed?
A. The IP Office Platform has Essential Edition enabled.
B. Voicemail Pro/Lite is selected in the IP Office.
C. The IP Office Platform is running the Server Edition.
D. Voicemail Pro is running on a Linux-based system.
Question 5
A customer wants to ensure that a warning message is heard by the participants of the call when call recording is enabled.
To enable this warning message, which setting needs to be set?
A. In the Manager application, go to the system settings and enable "Play advice on Call Recording' on the Voicemail tab.
B. Edit the applicable user on either the Manager Application or the Web Manager, and enable 'Play advice on Call Recording' on the Voice Recording tab.
C. From the Voicemail Pro Client go to Administration > Preferences > General and enable Play advice on Call Recording' on the General tab
D. From the Web Manager, go to Applications > Media Manager and enable 'Play advice on Call Recording'.
Solutions:
| Question 1 Answer: A | Question 2 Answer: D | Question 3 Answer: A | Question 4 Answer: B | Question 5 Answer: B |


