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Salesforce Slack-Con-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Delivery and Migration | 17% | - Define roles and responsibilities - Plan and execute migration from other platforms - Understand implementation best practices |
| Topic 2: Governance Structure | 8% | - Establish governance policies - Manage workflows and processes - Define admin and owner roles |
| Topic 3: Discovery | 10% | - Assess organizational readiness - Gather and analyze client requirements - Communicate Slack value proposition |
| Topic 4: Learning and Enablement | 18% | - Design training programs for users and admins - Support adoption and troubleshoot issues - Create learning materials and resources - Plan and execute rollout strategies |
| Topic 5: Policies and Settings | 22% | - Identity and access management - Analytics and dashboard usage - Slack Connect and app approval settings - Security and compliance configurations |
| Topic 6: Channel Strategy | 10% | - Apply use cases and best practices - Channel naming conventions and structure - Design channels for collaboration and workflows |
Salesforce Certified Slack Consultant Sample Questions:
Your client is preparing to launch Slack and wants to know if they should have admins create channels or allow users to create channels once they join.
Which response reflects channel strategy best practices?
- A. Allow users to create and customize their own channels so they have a unique user experience.
- B. Admins create a few standard channels with channel prefixes to establish best practices.
- C. Best practice is for admins to create all project channels for users so there is consistency across departments.
- D. Organic channel creation is authentic and reflects the way work is done.
Correct Answer: D 🗳️
Explanation: Only visible for DumpsMaterials members. You can sign-up / login (it's free).
Your client is migrating to Enterprise Grid and is looking for guidance on how to manage guest users that will need to retain the same level of access to Slack post-migration.
What should you suggest?
- A. Collaborate with guests via a Slack Connect channel.
- B. Convert guests to full members.
- C. Convert guests to multi-channel guests.
- D. Enable the option to bypass SSO for guests.
Correct Answer: A 🗳️
Explanation: Only visible for DumpsMaterials members. You can sign-up / login (it's free).
What is one possible reason a client would pursue a grid migration?
- A. To enable a common set of policies & settings for all workspaces in a grid
- B. To enable Slack workflows and integrations
- C. To migrate one grid instance into another grid instance
- D. To be able to use Slack Connect with external organizations
Correct Answer: A 🗳️
Explanation: Only visible for DumpsMaterials members. You can sign-up / login (it's free).
You are preparing for a live Slack User Essentials session and you have started to develop some in-channel activities to ensure your training is engaging and interactive.
Which in-channel activity would be the most appropriate way to provide hands-on practice with message threads?
- A. A huddle about the participants' favorite remote work tips.
- B. A multiple-choice knowledge check question about the benefits of threads.
- C. A poll asking participants if they prefer Slack, Teams or email.
- D. An ice-breaker asking participants what kind of music they play at their desk.
Correct Answer: D 🗳️
Explanation: Only visible for DumpsMaterials members. You can sign-up / login (it's free).
Your client is scheduling a Slack launch and they would like to set up user groups for all of their admins.
How should you advise they proceed?
- A. In Workspace Settings, select the Permissions tab and create a user group by adding all admins.
- B. In Org Settings, set up a policy and select create a user group for all owners.
- C. In Org Policies, select the Permissions tab and add a policy and create a user group for all admins.
- D. In Workspace Settings, select the Permissions tab for each workspace and add a user group with all admins and owners.
Correct Answer: C 🗳️
Explanation: Only visible for DumpsMaterials members. You can sign-up / login (it's free).
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