HP Selling HP BSM Solutions - HP2-N31 certification

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HP HP2-N31 Exam Syllabus Topics:

HP Selling HP BSM Solutions Sample Questions:

1. Where can you find license SKU and pricing information for HP BSM Network Management?

A) BSM datasheets
B) Sales Awareness Webinars
C) Pricing Guides on HP Partner Central
D) www.hp.com/software

2. Which IT activity is supported by the BSM Network Management Solution?

A) improving application quality testing
B) providing proactive policy enforcement and compliance reporting
C) providing cross-domain visibility of IT infrastructure events to remove duplication
D) end-user monitoring to track business service levels

3. Which customer challenge does BSM Application performance management most specifically address?

A) inability to detect the root-cause of an application problem
B) need to develop a multi-screen monitoring view of the cross-domain infrastructure
C) inability to provide a holistic and cross-domain view of their entire IT infrastructure
D) need to reduce mean time to repair (MTTR) for network outages (to prevent too much time spent troubleshooting)

4. What is the most correct value proposition for HP Software's BSM Systems Management Solution?

A) Proactive application monitoring mitigates risks by reducing the number and duration of Severity 1 outages, thereby reducing end user minutes lost.
B) It enables IT organizations to enhance network performance and availability while improving resource utilization and provide secure, compliant networks, while meeting SLAs and containing costs.
C) Itconsolidates performance and event data from heterogeneous architectures to reduce downtime, improves operations through greater system visibility, and lowers costs due to improved efficiency.
D) Proactive network monitoring with detailed event capture lowers IT costs by reducing the incidence of performance degradation and the number and duration of network outages, thereby reducing the risks and costs of SLA noncompliance and regulatory penalties.

5. Which statement best links a customer problem to a solution capability for Systems management?

A) Problem: how to determine which events matter and which are just "noise" Solution: Operations Manager (i)
B) Problem: too much lost productivity and time chasing network issues Solution: Network Automation (NA)
C) Problem: the inability to capture the end-user experience Solution: Real user Monitor (RUM)
D) Problem: the inability to capture and consolidate infrastructure and application events in real-time Solution: HP Runtime Service Model (RTSM)

Solutions: