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WGU Principles-of-Management Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Organizing and Structuring Work | - Organizational structure and design - Job design and departmentalization |
| Topic 2: Foundations of Management | - Managerial roles and responsibilities - Management theory and evolution |
| Topic 3: Leading and Managing People | - Leadership styles and motivation - Communication and team dynamics |
| Topic 4: Controlling and Performance Management | - Corrective action and feedback loops - Performance measurement and control systems |
| Topic 5: Business Ethics and Corporate Responsibility | - Corporate social responsibility - Ethical decision-making |
| Topic 6: Planning and Decision Making | - Strategic and operational planning - Decision-making models and tools |
WGU Principles of Management at Western Governors University(IAC1) Sample Questions:
Entrepreneurs who want to start a new business need to understand the level of risk and both dimensions.
What do entrepreneurs use to assess levels of risk and innovation?
Choose 1 answer
involved in establishing a new venture and must then decide if they are comfortable with
- A. Innovation creation diagram
- B. Entrepreneurial loss function diagram
- C. Entrepreneurial strategy matrix
- D. Collaboration tracking matrix
Correct Answer: C 🗳️
Explanation: Only visible for DumpsMaterials members. You can sign-up / login (it's free).
Which customer relationship concept emphasizes the relationship between the company, the competition, and the customer? Choose 1 answer
- A. Strategic triangle
- B. Tactical strategy
- C. Strategic relationship
- D. Liaison concept
Correct Answer: A 🗳️
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A company believes that their manufacturing processes can be measured, analyzed, improved, and controlled.
They have the commitment of the entire organization, particularly top management, to initiate a quality control process. The company has decided to produce output of their product at or below a particular defect level with the goal of improving all of their processes to that level of quality or better.
Which quality process is the company using?
Choose 1 answer
- A. Customer relationship management
- B. Six Sigma
- C. ISO 9000
- D. Reengineering
Correct Answer: B 🗳️
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An executive arrived in a country and was instructed to take the "lift" to the second floor. The executive did not understand the meaning of "lift." Which type of cross-cultural communication barrier is this? Choose 1 answer
- A. Barrier caused by tone differences
- B. Barrier caused by relativism
- C. Barrier caused by semantics
- D. Barrier caused by differences among perceptions
Correct Answer: C 🗳️
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What describes a value chain? Choose 1 answer
- A. It is the internal strengths and weaknesses of an organization.
- B. It flows from raw materials to the delivery of products or services.
- C. It creates a focus for organizational downsizing.
- D. It allows an organization to manage diversity in multiple markets.
Correct Answer: B 🗳️
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