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How to Register For Exam MB-910: Microsoft Dynamics 365 Fundamentals (CRM)?
Certification Topics Microsoft MB-910 Certification Exam
Our Microsoft MB-910 exam dumps covers the following objectives of ABA Certified Trust and Financial Advisor (CTFA) Exam.
- Describe shared features (15-20%)
- Describe Dynamics 365 Marketing (10-15%)
- Describe Dynamics 365 Sales (15-20%)
- Describe Dynamics 365 Field Service (15-20%)
- Describe Project Operations (15-20%)
- Describe Dynamics 365 Customer Service (15-20%)
Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-910
Microsoft MB-910日本語 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Describe Dynamics 365 Field Service | 15-20% | - Core features and scheduling capabilities - Mobile app and offline functionality - Work order lifecycle and resource management - Inventory and asset management |
| Describe Dynamics 365 Sales | 20-25% | - Product catalog, price lists, and unit groups - Business process flows - Sales accelerators and forecasting - Lead and opportunity management processes - Core capabilities and business scenarios - Quote, order, and invoice lifecycle |
| Describe Dynamics 365 Customer Insights - Journeys (Marketing) | 15-20% | - Event management features - Capabilities and use cases - Lead generation and qualification - Email marketing and customer journeys - Marketing forms, pages, and segments - Integration with Copilot |
| Explore core capabilities of Dynamics 365 customer engagement apps | 15-20% | - Security and access control - Common features and navigation - Integration with Microsoft Power Platform - Overview of Copilot in customer engagement - Data management and reporting basics |
| Describe Dynamics 365 Customer Service | 20-25% | - Case management lifecycle - Knowledge base and entitlements - Unified service desk and channels - SLA and routing rules - Key components and use cases |
