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IBM C9020-460 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Solution Architecture and Features | 20% | - High availability and disaster recovery - Virtualization and storage efficiency - Host connectivity and interfaces |
| Topic 2: Sales and Solution Concepts | 25% | - Customer requirement gathering and qualification - TCO/ROI analysis and solution justification - Competitive positioning and differentiation |
| Topic 3: IBM Sales and Support Tools | 10% | - eConfig and sales automation tools - Pricing and competitive resources - Technical and Delivery Assessment (TDA) |
| Topic 4: IBM Midrange Storage Product Portfolio | 45% | - IBM Spectrum Storage Software Suite - Storwize Family (V3700, V5000, V7000) - FlashSystem Family - Tape Storage Solutions (LTO, TS3000 Series) |
IBM Midrange Storage Sales V2 Sample Questions:
1. A cost-conscious customer has a two-year-old VNX5300 with 20 TB data, but needs more capacity. The customer plans to install a new database that requires fast access and a separate I/O group.
Which IBM solution should the sales specialist offer at the lowest cost point?
A) IBM Storwize V3700 with Easy Tier and SSD
B) IBM Storwize V7000 Unified with Easy Tier and SSD
C) IBM Storwize V5000 with Easy Tier and SSD
D) IBM Storwize V7000 with Easy Tier and SSD
2. A customer needs to migrate its current storage application volumes in order to implement a newly acquired storage solution. The customer's systems are side-by-side, and the transfer must occur in the fastest manner possible.
Which solution meets the customer's needs?
A) Storwize family online data migration
B) Storwize family copies data volumes using SANCopy
C) Storwize family using Metro Mirror free of charge for migration
D) Storwize family using DoubleTake for Windows environment
3. During which phase should a Technical and Delivery Assessment (TDA) be conducted for determining power cord configuration?
A) Pre-sale
B) Pre-install
C) Post-sale
D) Post-install
4. A customer has a capacity issue in its storage system. Currently, the customer has an EMC VNX 5100 with 15 TB installed. The customer would like to have a simple cost effective disaster recovery solution from IBM with an additional 25 TB capacity at each site, remote mirroring, and the ability to reuse the existing storage.
Which solution should the sales specialist recommend?
A) IBM Storwize V7000 with external virtualization at the primary site and an IBM Storwize V3700 at the secondary site
B) IBM Storwize V3700 with external virtualization at each site
C) An IBM SAN Volume Controller at the primary site and an IBM Storwize V7000 at the secondary site
D) IBM Storwize V5000 at each site
5. A customer with an IBM Power system is interested in moving from server internal disk to an IBM Storwize and V7000 wants to implement POWER HA and replication.
Which feature on the IBM Storwize V7000 is a requirement?
A) Global Mirror
B) Multiple I/O Groups
C) IBM Systems Director
D) vStorage APIs for Array Integration (VAAI)
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: D | Question # 3 Answer: A,B | Question # 4 Answer: D | Question # 5 Answer: A |


