000-586 Study Materials: IBM Case Manager V5.1 & 000-586 Certification Training

IBM Case Manager V5.1 - 000-586 certification

Exam Code: 000-586

Exam Name: IBM Case Manager V5.1

Updated: May 26, 2026

Q & A: 132 Questions and Answers

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IBM Case Manager V5.1 Sample Questions:

1. Which of the following is NOT a component of Cognos Real-time Monitor?

A) Monitoring Dashboard
B) Query Engine
C) Object Store
D) Workbench


2. Where can you find the following collection of data for each solution: solution status, description, Process Engine connection definition, and Case Manager Client URL?

A) In the IBM Case Manager Administration Client.
B) In the IBM Case Manager Solution List page.
C) In the IBM Case Manger Builder.
D) In the Business Space configuration setting.


3. When designing a task, what is the purpose for creating a system step?

A) To configure within Case Builder the ability to call a CE_Operation Step.
B) To configure within Process Designer the ability for a custom UI Step.
C) To configure within Case Builder the ability to call a Web Service Step.
D) To configure within Process Designer the ability to call a CE_Operation Step.


4. Which two components are optional add-on licenses with the IBM Case Manager core product offering? (Choose two.)

A) IBM FileNet eForms
B) IBM Forms
C) IBM Case Analyzer
D) WebSphere Process Server
E) Content Search Services


5. How do you configure who is allowed to create a case in a production environment?

A) In Case Manager Administration Client, configure and run the Configure Production Environment task with settings to allow create case for the user.
B) In FileNet Enterprise Manager, setting the Case Folder case type security to include Create Instance permission for the user.
C) In Case Builder, including the user in the Manage Solutions \ Solution \ Case Type \ Case Creators dialog.
D) In the Mashup Center Space Manager, using the Share function to include the user in the Edit List.


Solutions:

Question # 1
Answer: C
Question # 2
Answer: B
Question # 3
Answer: D
Question # 4
Answer: B,D
Question # 5
Answer: B

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