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Salesforce Salesforce-Communications-Cloud Exam Syllabus Topics:
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NEW QUESTION # 11
Universal Connect (UC) offers business TV services to its customer. As part of the offerings, UC requires the business TV's attribute to be changes to gold if account's SLA field value is 'Gold'. What solution does consultant recommend to achieve the requirement?
- A. Context Rules
- B. Attribute Rules
- C. Advance Rules
- D. Compatibility Rules
Answer: C
NEW QUESTION # 12
Universal containers want to include Product A every time they sell the bundle B.
Users can opt out this product if they want but cannot take a quantity of more than 1 per bundle. How should a consultant configure the product in the system?
- A. Add a Recommendation rule for Product A when bundle B is added
- B. Configure the cardinality Min as 1, Max 1 and default as 1
- C. Configure the cardinality Min as 0, Max 1 and default as 1.
- D. Add an Auto Add rule to include product A with bundle B
Answer: C
NEW QUESTION # 13
ABC telecom offer advanced B2B connectivity products to companies with multiple service quotes in different regions based quotes and 1000 line items per quote.
Which application suits supports this scnerio?
- A. Advertising sales management
- B. Subscriber lifecycle management
- C. Multiple subscription management
- D. Enterprise sales management
Answer: D
NEW QUESTION # 14
An ABC telecom customer ordered an internet bundle along with router in their first order. At later date, the customer ordered another internet bundle. Their existing router supports all services. What should be the scope of technical product so that the decomposition process generates fulfillment request lines (FRL) based on the exiting inventory item?
- A. Top Order Item Scope
- B. Downstream Order Item Scope
- C. Account Scope
- D. Order Item Scope
Answer: C
NEW QUESTION # 15
Universal Connect (UC) sells several mobile devices to its customer. UC has several attribute like color, storage and screen size that are common across mobile devices. UC is looking for recommendation around efficiency them using SFI product catalog. How should consultant model the product catalog for UC?
- A. Create 'Mobile offer Spec Type' with base attribute as parent object type and associate mobile device offers with object type and add additional attributes
- B. Create 'Mobile Offer Spec Type' object with common attribute and set the patent object type as 'Base offer Spec Type'. Then associate mobile device offers with 'Base Offer Spec Type' Object Type.
- C. Create 'base offer Spec Type' object type with all attribute and associate mobile device offer with this object type
- D. Create 'Mobile Offer Spec Type' object with common attribute and set the patent object type as 'Base offer Spec Type'. Then associate mobile device offers with 'Mobile Offer Spec Type' Object Type.
Answer: A
Explanation:
Base offer Spec Type should not have object sub type as best practice
NEW QUESTION # 16
A company uses as in-house legacy order management system for order fulfillment and inventory management. The order fulfillment support team complains that the items that makes callouts to the inventory management system get stuck and fail for days and manual intervention is required. The company has decided to move the industries Order management (OM) system. How would industries OM Fallout Management reduce this issue for the company.
- A. By automatically queuing the fulfillment request to retry according to predefined retry policy.
- B. By automatically queuing the fulfillment request to retry according to fallout analysis report.
- C. By automatically balancing order processing tasks across multiple orchestration items
- D. By automatically balancing order processing tasks across multiple orchestration queues
Answer: A
NEW QUESTION # 17
niversal containers (UC) is a communication service provider using commination cloud. UC negotiate customer specific pricing with a B2B customer, which will subsequently be used for the pricing order by thle customer, which two actions must a consultant take to meet this requirements?
- A. Create New Offering, Configure Price List Entries for the customer specific pricing and mark it as a frame agreement offering
- B. Create a Contract, add Contract line items for the customer specific pricing and mark it as a Frame Agreement Contract
- C. Create a Quote, add customer contract based discounts for the customer specific pricing and create a Frame Agreement from the Quote
- D. Create a New Promotion, Configure Price Overrides for the customer specific pricing and mark it as a Frame Agreement Promotion
Answer: C
NEW QUESTION # 18
Universal containers (UC) is a communication using commination cloud and would like to introduce a limited- time offer of their customers. The offer will be available on UC's website through DC APIs and once claimed, will give customers a 10% discount for three months. Which options should a consultant configure to meet the requirement?
- A. Promotions
- B. Offering
- C. Discount
- D. Time Plan
Answer: A,D
NEW QUESTION # 19
UT have finalized a design for launching sales & self-service channels to enhance user experience. Which two out of box capabilities should UT should use to support customers through multiple channels.
- A. Digital Commerce API
- B. Custom API via lightening Out
- C. Digital commerce SDK
- D. Cart Based API using Omni Out
Answer: A,C
NEW QUESTION # 20
Universal container (UC) is implementing communication cloud and the business is asking a consultant to migrate all orders from the last 5 years, which will include millions of orders. What are three valid points consultant should raise in this scenario?
- A. There is a need to raise a support case two weeks before the data load so that salesforce can monitor the performance
- B. Migrating Assets instead of orders would provide more business Value.
- C. Migrating millions of records will cause Order Management to fail during processing due to large volume
- D. This would require migrating all products sold within last 5 years, including those that are no longer sold.
- E. Migrating millions of records may reduce query performance due to large data volumes
Answer: C,D
NEW QUESTION # 21
A developer has modified the EPC price amount of one mobile device using the product designer from communication cloud. After the price have been changed the developer wants to check the previous EPC price amount to track pricing matrices and get some forecast matrices. How can developer check the previous price amount on the mobile device?
- A. Creating a new customer field on price list Entry and populating it with the trigger that was created before changing the price
- B. Use the versioning feature and comparing the prices for the version product after having enabled the feature
- C. Use price list history checking the changes done after having enabled the track field history on the Price list entry object
- D. Use EPC project feature checking the changes done for the defaulted project after having enable the feature
Answer: D
NEW QUESTION # 22
ABC telecom is using communication cloud for their enterprise customers. ABC telecom has a requirement wherein assets must be synchronized to the assurance platform as soon as the sale of MACD order placed by each reseller throughout the day. There are hundreds of active reseller user present in the system. How should consultant recommend that ABC telecom integrate communication cloud with their assurance platform?
- A. Use platform events and GetAsset API
- B. Use an on-demand data pull from communication cloud using REST API from servicer assurance
- C. Use industry order management to inform the assurance platform as a part of the orchestration plan
- D. Use a Bulk API connector via middleware
Answer: C
NEW QUESTION # 23
The discovery phase has identified the industries order management should integrate with the provisioning system using HTTP protocol, however to activate the service the external system requires two HTTP requests passing formatted JSON payloads. A temporary identifier is returned from the first request and must be used on the second one, but it has no relevance to CRM. The provisioning system is known to reply within 750ms for each request. What are two out of the box options for integration within this system?
- A. Design integration procedure that makes both request and returns the result to order Management.
- B. Use Data raptor technology to make the request and return the response to order management
- C. Design for one callout each request and save the identifier in a non-assetizable attribute on the fulfillment request line
- D. Design for one callout each request and cache the identifier in memory
Answer: B,C
NEW QUESTION # 24
Universal Container had been using Communication cloud CPQ and order management for their B2B use cases. One of the critical requirement was to send a router code to their downstream system. Sending the router code depends on certain condition *if the customer is moving the internet services and is eligible for router * if the customer is moving the internet service and did not have router before * if customer is renewing the internet service and did not have a router before. Which three option should consultant recommend to meet the requirements above while optimizing order submission performance?
- A. Use the Action type from Order items to the Decomposition Relationship Conditions.
- B. Implement the router condition logic within decomposition layer with more conditions.
- C. Implement the router condition logic in the integration layer as callout task
- D. Map all relevant information to the Customer Facing Service (CFS)
- E. Use action type from fulfillment request lines in the callout condition task
Answer: B
NEW QUESTION # 25
What are three main factors that should lead a consultant to consider assetization of a commercial product or service?
- A. The product/service sold is high volume, one time billing event, such as a pay per view
- B. The product services sold will have child features added in the future
- C. The product Service sold has a recurring charge
- D. The product services sold can undergo future attribute changes
- E. The Product sold is a device accessory such as phone case
Answer: B,D
NEW QUESTION # 26
Exclusive VPN corporation wants to automate their offering of complete B2B services and realizes that their order can be very large and will from time to time violate Order Management's Document size limits. Which two techniques can a consultant use to migrate the risk of large order hitting governor limits?
- A. Ensure platform Events mode is enabled for Order Management
- B. Asynchronously submit the order to Order Management to allow decomposition and orchestration to happen separately.
- C. Split Line Items in the same order before submitting the order and request an increase to order size limits
- D. User enterprise sales model capabilities to ensure orders are split by site prior to submission to order management.
Answer: A,D
NEW QUESTION # 27
United Telecom is moving its assets to communication cloud as part of its digital transformation. During the asset migration process, a consultant includes a step to create no change MACD order. Why this is necessary to have this step in migration process?
- A. To validate the migrated assets data aligns with assets data model
- B. To validate if MACD works on migrated Assets.
- C. To create inventory items to be used in subsequent MACD.
- D. To validate if decomposition works on migrated assets
Answer: C
NEW QUESTION # 28
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