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IBM P2170-013 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| System Installation and Configuration | - Initial setup and environment configuration - Deployment architecture and prerequisites |
| Reporting and Visualization | - Operational reporting and KPI tracking - Dashboard configuration and customization |
| Operations Management | - Incident lifecycle management - Workflow automation and escalation rules |
| Event Monitoring and Analytics | - Real-time event monitoring dashboards - Correlation and alert management |
| Security and User Administration | - User roles and access control - Audit logging and compliance features |
| Data Integration and Management | - Event processing and normalization - Data sources and ingestion mechanisms |
| IBM Intelligent Operations Center Overview | - IOC architecture and core components - Use cases for smart city and operations management |
IBM Intelligent Operations Center Technical Mastery Test v1 Sample Questions:
The Intelligent Operations Center Standard Operating Procedure component has built-in objects for which of the following?
- A. Service Requests and Incidents
- B. Work Orders
- C. Assets and People
- D. All of the above
Correct Answer: D 🗳️
Standard Operating Procedures are created through a Design Tool, which is:
- A. an XML definition tool for work flow definitions
- B. an Eclipse-based IDE for diagramming the procedure
- C. a graphical authoring tool where you canconnect different types of nodes and actions
- D. None of the above
Correct Answer: C 🗳️
Which of the following is not a part of creating a KPI (Key Performance Indicator)?
- A. Business Monitor Configuration for Inbound Event and KPI Model
- B. Defining KPI Context Structure Definition
- C. Write a custom portlet for each KPI
- D. Formatting data input for the KPI metrics to be provided
Correct Answer: C 🗳️
What kind of portlet should you create to hold a Report URL?
- A. A dynamic content portlet
- B. An iFrame portlet
- C. An integration portlet
- D. A report portlet
Correct Answer: B 🗳️
