WGU Organizational-Behavior : WGU Organizational Behavior (GTO1, C715)

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WGU Organizational-Behavior Exam Syllabus Topics:

WGU Organizational Behavior (GTO1, C715) Sample Questions:

1. A company switched from assembly lines to self-managed work teams. What can team members do to improve the synergy and success of their teams?

A) Change work group roles at random
B) Exercise collective control over the pace of work
C) Assign individual roles rather than mutual team roles
D) Share information but not engage in collective performance goals

2. What is an aspect of cross-functional teams that makes them difficult to manage?

A) Cross-functional leaders prevent team members from making their own decisions.
B) Cross-functionality fluctuates too frequently.
C) Team leaders cannot ensure that team members are located in the same work unit.
D) It takes time to build trust and teamwork among people with different experiences and perspectives.

3. Management has noticed that the accounting work group is having difficulty because group members seem to be working in different directions. Which suggested action can the company take to increase group cohesiveness?

A) Establish more rigid role definition for group members
B) Give group rewards rather than individual rewards
C) Have the group avoid competition with other groups
D) Give individual rewards rather than group rewards

4. How might a charismatic leader work to increase performance in an organization?

A) Avoid increasing personal risk
B) Use a directive approach
C) Articulate an appealing vision
D) Display type A characteristics

5. Which statement is true about groupshift?

A) It is not a real-world phenomenon.
B) It is a side-stepping technique.
C) It cannot be toward greater risk.
D) It can be toward caution or toward risk.

Solutions: