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IBM M9560-727 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Solution Value Proposition & Use Cases | 25% | - Customer scenarios and use cases - Business benefits and ROI - Hybrid and multi-cloud environments |
| Cloud & Service Management Market Overview | 25% | - IBM positioning and competitive landscape - Industry trends and customer challenges - Cloud adoption drivers and business value |
| IBM Cloud & Service Management Solutions | 35% | - Predictive Insights & Analytics - Netcool Operations Insight - Application Performance Management (APM) - Endpoint & Mobility Management |
| Licensing, Packaging & Sales Strategy | 15% | - Licensing models and metrics - Selling approaches and best practices - Solution bundling and portfolio alignment |
IBM Cloud and Smarter Infrastructure Cloud & Service Management Sales Mastery v1 Sample Questions:
1. What are three key benefits of Log Analysis?
A) Improve user satisfaction, built-in expertise and machine learning algorithms
B) Breadth of searchable data, built-in expertise, and System z support
C) Simplified behavioral learning, heterogeneous environment support and distributed and mainframe support
D) Gain operational insights, simplify IT administration, and machine learning algorithms
2. The organizations that receive the highest value from our endpoint and mobility management solution(s) display which of the following characteristics?
A) Compliance requirements -need to prove compliance with specific government regulations (e.g. HIPAA. PCI) and IT standards and policies; security compliance; license compliance, audits.
B) All of the above
C) Organizations with multiple locations, large quantity of remote or mobile computers or distributed servers.
D) Multi-platform environments-desktops, laptops, servers, point-of-sale/embedded; Windows, UNIX, Linux, Mac. iOS, Android.
3. Which of the following are licensing advantages of IBM Netcool Operations Insight over OMNIbus?
A) All of the above.
B) There is no longer a requirement for double counting the managed environment
C) You no longer count separately for High Availability because Netcool Operations Insight has High Availability embedded in the program
D) Operations Insight is licensed only by the managed environment
4. The CSI Analytics portfolio consists of three offerings predict search, and optimize. Select the best answer. How does optimize benefit customers?
A) Optimize will automatically reconfigure your virtual server environments for peak efficiency
B) A single integrated cost effective solution for zEnterprise
C) Reduce server costs by optimizing capacity, balance resources across pools to improve performance, and optimize the use of zEnterprise capacity
5. How does IBM APM extend monitoring to cloud and mobile based applications?
A) IBM APM does not manage cloud or mobile applications
B) IBM APM leverages the same agent-based technology that we use for systems of record
C) IBM APM added new languages like Ruby. Python and Mong DB to support these new workloads
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: C | Question # 3 Answer: C | Question # 4 Answer: A | Question # 5 Answer: C |


