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IBM C9020-461 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Management and Monitoring | 18% | - Alerting and event management - IBM Storwize GUI/CLI and Hyper-Scale Manager - Firmware updates and software maintenance - Performance monitoring and capacity planning |
| Midrange Storage Product Overview | 22% | - IBM Storwize Family (V3700, V5000, V7000, V7000 Unified) - IBM Midrange Tape Systems (TS3100, TS3200, TS3310) - IBM XIV Storage System - IBM FlashSystem Family - IBM SAN Volume Controller (SVC) |
| Architecture and Concepts | 20% | - Virtualization, thin provisioning, Easy Tier - Storage networking: SAN, NAS, iSCSI, Fibre Channel - RAID levels, storage pools, dynamic disk pools - Copy services: FlashCopy, Metro Mirror, Global Mirror |
| Installation and Configuration | 20% | - Initial setup and configuration - License activation and feature enablement - Hardware installation and cabling - Host connectivity and multi-pathing |
| Troubleshooting and Problem Determination | 20% | - Error log analysis and diagnostics - Connectivity and configuration issues - Performance bottleneck analysis - Support tools and data collection |
IBM Midrange Storage Technical Support V4 Sample Questions:
1. OpenStack Block Storage enables you to add extra block-level storage to which component?
A) OpenStack Identity Manager
B) OpenStack Object Storage
C) OpenStack Compute Instances
D) OpenStack System Architecture
2. A customer requires a low cost data at rest encryption storage solution. You suggest the IBM Storwize V7000 model 524 solution. The customer inquiries how the keys are generated anw where the encryption keys are stored.
Where is the master encryption key of the IBM Storwize V7000 stored?
A) On the SAS interface chip on the drive
B) On an external device when encryption is enabled
C) In the secure management area on the quorum disk
D) In secure memory in SAS controller hardware
3. An existing IBM customer is required to reduce storage footprint in the data center due to decreasing budget for floor space. The customer has asked the IBM storage specialist for an option for a Fibre Channel connected storage system that will provide a large amount of a storage space in the smallest possible footprint.
Which storage system should the IBM specialist recommend?
A) IBM Storwize V7000
B) DCS3860
C) IBM Storwize V3700
D) DCS3700
4. A client would like to store large video files on CIFS/NFS network shares and needs to make sure that the data, once its stored, can't be changed or manipulated.
Which benefit would an IBM Spectrum Archive solution with LTO-6 drives deliver over a common SAS disk solution?
A) Quicker access to video archive
B) No extra software license cost
C) Availability of WORM media
D) Global namespace with IBM Spectrum Scale
5. The customer has a need to separate into different I/O groups while maintaining a single point of management.
Which standard function of IBM Storwize V7000 provides this capability?
A) IBM Spectrum Control
B) Real-time Compression
C) IBM Storwize V7000 clustered systems
D) IBM Storwize V7000 in a Stretched Cluster
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: D | Question # 3 Answer: B | Question # 4 Answer: C | Question # 5 Answer: B |


