820-421 Questions & Answers & 820-421 Study Guide & 820-421 Exam Preparation

Cisco 820-421 : Applying Cisco Specialized Business Value Analysis

Exam Code: 820-421

Exam Name: Applying Cisco Specialized Business Value Analysis

Updated: Jun 03, 2026

Q & A: 60 Questions and Answers

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Cisco Applying Cisco Specialized Business Value Analysis Sample Questions:

1. Which two reflect buy-in to an implementation approach? (Choose two.)

A) Selections identified for configuring components
B) Customer commitment to move forward
C) Agreement on basics of solutions
D) The company was able to retire old equipment earlier than expected.


2. What should your next step be once you have completed defining your recommended solution?

A) Develop business case
B) Present to the relevant stakeholders for buy-in
C) Measure benefits realization
D) Conduct business requirements analysis


3. Who is responsible for ensuring that the right people are assigned to assess results in an infrastructure rollout?

A) Customer business or IT executive sponsor
B) Cisco / Channel Partner Account Manager
C) Customer purchasing analyst
D) Customer lead architect for the solution


4. Which is true of a Business Motivation Model?

A) It requires that you understand the customer's bonus plan for executives
B) It compares the priorities across levels of the customer organization
C) It describes influences that are behind customer priorities and operating activities
D) It includes detailed financial goals for the customer


5. Which is an example of 'solution benefits described in business terms'?

A) By using remote experts during selling, the customer can add $10M to quarterly revenue
B) IT staff can be redeployed to projects delayed due to resource constraints
C) A new security policy can reduce risk of a cyber attack on the company's network infrastructure
D) A network upgrade can reduce outages by 10-15%


Solutions:

Question # 1
Answer: B,C
Question # 2
Answer: B
Question # 3
Answer: A
Question # 4
Answer: C
Question # 5
Answer: A

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