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Microsoft 77-731 : Outlook 2016: Core Communication, Collaboration and Email Skills

Exam Code: 77-731

Exam Name: Outlook 2016: Core Communication, Collaboration and Email Skills

Updated: Jul 30, 2026

Q & A: 35 Questions and Answers

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About Microsoft 77-731 Exam Preparation

Exam 77-731: Outlook 2016: Core Communication, Collaboration, and Email Skills

Successful candidates will create and edit professional-looking email messages, maintain calendars across time zones, and schedule tasks for a variety of purposes and situations. Candidates will use Outlook 2016 to enhance professional correspondence, create calendars, and schedule appointments. Application examples include coordinating building resources, sending messages for marketing campaigns, planning staff meetings, and assigning meeting action items.

Microsoft 77-731 Exam Syllabus Topics:

TopicDetails
Topic 1
  • manage multiple accounts, add an account Print and save information
  • Navigation Pane, configure reviews
Topic 2
  • sort messages by conversation, delete messages, automate repetitive tasks by using Quick Steps
Topic 3
  • adjust viewing details for calendars, modify calendar time zones
  • set free or busy status for calendar items
Topic 4
  • configure Junk Email and Clutter settings
  • flag outgoing messages for follow up
Topic 5
  • Set calendar item importance, forward calendar items, configure reminders
  • display multiple calendars
Topic 6
  • Sort messages, move messages between folders
  • add new local folders, apply categories
Topic 7
  • add cc and bcc to messages; ; request a delivery or read receipt
  • create messages by using Quick Parts
Topic 8
  • create calendar items from messages, set calendar item times, set up meetings by using the scheduling assistant

Reference: https://www.microsoft.com/en-us/learning/exam-77-731.aspx

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Successful candidates will create and edit professional-looking email messages, maintain calendars across time zones, and schedule tasks for a variety of purposes and situations. Candidates will use Outlook 2016 to enhance professional correspondence, create calendars, and schedule appointments. Application examples include coordinating building resources, sending messages for marketing campaigns, planning staff meetings, and assigning meeting action items.

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