Oracle RightNow Cloud Service 2016 Implementation Essentials 1Z0-325 Exam
Oracle RightNow Cloud Service 2016 Implementation Essentials 1Z0-325 Exam is related to Oracle RightNow Cloud Service 2016 Certified Implementation Specialist Certification. This exam validates the ability to create and implement workspaces, describe passport configurations and their functions, manage search priority words, explain service variables and their application. This exam also deals with to configure message templates, system interface configurations and describe customer portal deployment protocol. The Oracle RightNow CX Cloud Service Implementation Specialist, Recognized OPM Members as OPM Certified Specialist this certification differentiates OPM members in the Marketplace by providing a competitive edge through proven expertise this certification helps the OPM Members partner organization qualify for the Oracle RightNow CX Cloud Service Specialization.
What is the duration of the 1Z0-325 Exam
- Passing Score: 60%
- Number of Questions: 80
- Length of Examination: 150 minutes
- Format: Multiple choices, multiple answers
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The price of the 1Z0-325 exam is $245 USD.
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Oracle 1z0-325日本語 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Customer Portal | - Portal access control - Self-service functionality setup - Portal deployment and configuration |
| Customer Interaction Tools | - Set up feedback and surveys - Configure Chat and Co-Browse - Manage email and response channels |
| Analytics and Reporting | - Create standard and custom reports - Configure dashboards - Define report access and sharing |
| Site Configuration and Administration | - System settings and configuration - Passport configurations - Search priority and keywords - Message templates and variables |
| Knowledge and Answer Management | - Create and organize answers - Manage knowledge base categories - Set up answer access and visibility |
| Application Appearance | - Create and implement Workspaces - Create Navigation Sets - Design Agent Interfaces - Configure Customizable Menus |
| Staff and Profile Management | - Configure agent workflows - Create and manage profiles - Define permissions and access rights - Set up staff accounts and roles |
